Who you are

• You enjoy working in a fast-paced operational environment where you encourage an innovative, open and honest atmosphere where give and take feedback is a natural part of your daily leadership.
• You are driven by achieving excellent results and creating a high level of customer satisfaction.
• You have experience of setting and implementing strategies, action plans and budgets, and following up goals.
• You know how to create togetherness, build strong relationships and collaborate and co-create with your many colleagues in our Market Area.
• You have the courage to question existing solutions and encourage everyone to contribute to seeking change, finding better ways, and building new competencies, both analog and especially digital.
• You bring seniority in leadership and a deep understanding of our internal processes.

• You preferably have experience in an omnichannel environment from a big volume store working with a market area approach.

  What you'll be doing day to day

As a Sales Manager, you will secure a consistent, seamless positive customer experience through all our sales channels. You will have full responsibility for IKEA Spreitenbach-s sales functions.

• Secure a consistent, seamless positive customer experience through all channels.
• Secure commerciality through the shopping experience.
• Secure competent and high-performing teams and leaders who inspire and empower every co-worker to understand their contribution.
• Deliver and lead the commercial action plan for our store.
• Maximise sales and sustained long-term profitability.
• Motivate and inspire your team to promote our range, services and knowledge within home furniture and to develop the business.
• Be a part of the Commercial Team in the store, contributing with your experience and strong knowledge in sales and our sales processes to find the best ways of working.
• Contribute with your knowledge about our customers and their life at home to create, implement and follow up the Business plan for the store.

• Take great responsibility, have a high drive and like to work in a structed way.

  About this work area

The sales team in Spreitenbach consists of 13 leaders and around 120 co-workers.
You will be a very important member of the store management team as well as the store duty manager team and report to to Commercial Market Manager.
You will contribute with both your expertise in sales and all your experience and knowledge in questions for the store and the market. During the past most customers came to the store, but things have changed, and it is now time to create a world class customer experience independent of the way and the channel the customer wants to shop.

Are you ready to join us on this journey?